Warranty Claim

Warranty Claim main image Warranty Claim image

Warranty claim for a Ozwide Building Supplies product.
The below form should be submitted when an item has failed to function as intended. Please read our Warranty Returns and Refund Policy HERE
prior to submitting your claim.

If you have purchased through one of our re-sellers, Please DO NOT fill this form out.
Please contact the reseller you purchased from.

Should a warranty claim be made where an authorised Ozwide Agent has attended the location and is in the opinion that problem was caused due to incorrect or faulty installation or where the products were misused or conditions of the claim are void as per the Warranty Returns and Refund Policy or if the warranty period is expired, Ozwide Building Supplies has the right to charge a service fee.

Our FAQ page also has some helpful information HERE


Please note that your claim will be reviewed in 7 business day.